1.1 These Terms and Conditions govern and apply to all use, access, and availability of the Website available at www.erysta.com. By accessing the Website and placing any purchase order for products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, regardless of whether you have a registered account.
1.2 These Terms and Conditions supersede all prior representations, understandings, and agreements between you and Erysta related to the sale and purchase of products ordered through the Website.
1.3 If we determine, at our sole discretion, that you have violated any of these Terms and Conditions, we reserve the right to remove, restrict, cancel, or suspend your access to the Website or any part thereof, without limiting any other rights or remedies available to us.
1.4 If you do not agree with these Terms and Conditions, you must immediately cease using the Website and the services provided therein.
2.1 “Erysta” or “We” - Erysta Limited a company incorporated in Hong Kong under the number 76111914, and having its registered office at Unit 2A, 17/F, Glenealy Tower, Central, Hong Kong SAR.
2.2 "Website" or "this Website" - Website, available at www.erysta.com and all of its subdomains.
2.3 "Customer", “User” or “You” - a person who orders Product(s) through this Website;
2.4 "Product(s)" - any products listed as items for purchase on this Website;
2.5 "Services" - the services offered by Erysta Limited on the Website;
3.1 The Website is an online platform that allows registered users to purchase digital products, such as serial numbers in the form of scanned cards (images), text codes or activation URLs. These products can be redeemed (used) on the platforms for which they were created. Once a digital product is activated, the User gains access to the content specified in the product description on the Website.
4.1 If you or any member of your family suffers from epilepsy or experiences epilepsy-like symptoms (e.g., seizures or loss of consciousness), consult a doctor immediately before using any software available on this Site. We recommend that parents supervise their children while playing. If you or your child experiences any of the following symptoms: dizziness, vision changes, eye or muscle twitching, involuntary movements, loss of consciousness, disorientation, or seizures, please IMMEDIATELY STOP USE and consult a doctor.
4.2User acknowledges, fully understands, and accepts without reservation that Erysta has done everything possible and reasonable to warn of the association between video games, photosensitive epilepsy, and seizures caused by video games. Some games in our catalog may trigger epilepsy or other symptoms. Please be aware that we are merely a reseller facilitating the sale of these games and are not responsible for the effects caused by the games themselves.
5.1To use our Services, you must be a natural person with full legal capacity. Legal capacity is defined by the laws applicable in your country of residence. In general, if you are at least 18 years old, you are considered to have full legal capacity, unless local laws specify otherwise. By using our Services, you affirm that you possess the legal capacity required by the laws of your country of residence.
When accessing or using the Website, you are prohibited from:
Any violation of these terms may result in the suspension or termination of your access to the Website and Services, and may also lead to legal action if necessary.
6.1 Customer agree to receive communications electronically. All agreements, notices, disclosures and other communications We provide to You electronically satisfy any legal requirement that such communications be made in writing.
6.2 Customer acknowledge and agree that, if necessary, We will contact You at the email address You have provided.
6.3 Customer is deemed to have received notice at the time of receiving an e-mail or message on the Website.
6.4 All emails and email attachments sent by Erysta are intended for the addressee only and may contain confidential and or proprietary information.
7.1 In order to use and access the Website, You must register - provide an e-mail address and a password. Your username is automatically generated. You may change your registration details at any time through the Website (if necessary).
7.2 The password You chose during registration on the Website is personal to You so that You can use and access the Website, and must not be disclosed to anyone without first obtaining our written consent.
7.3 You agree, accept and understand that:
8.1 You agree to comply with all policies applicable to the use of digital products purchased through the Website, including but not limited to applicable end-user license agreements (EULA). Notwithstanding any other provision of these Terms and Conditions, you agree and undertake not to:
8.2 When purchasing a game or digital product, you agree to comply with the end-user license agreement (EULA) or any similar license agreement provided by the respective developer or publisher. Each game or software product may be subject to its own specific terms, which can include restrictions on usage, prohibitions on resale, or rules regarding multiplayer environments. Any violation of these terms may result in penalties imposed by the developer or publisher, such as suspension of your access to the game, revocation of your license, or permanent bans from certain online services or content. We are not responsible for any actions taken by the developer or publisher in response to violations of their EULA.
9.1 We are committed to providing continuous access to our Services. However, there may be interruptions due to necessary maintenance or updates to the Website.
9.2 We reserve the right to temporarily suspend the Services for legitimate technical reasons or to perform essential maintenance. Whenever possible, we will notify you in advance about any such suspensions.
10.1Upon account registration, a virtual wallet called "Erysta Balance" is automatically created for each user. This wallet can be used to pay for orders placed on our Website. Please note that the funds in the Erysta Balance wallet are non-withdrawable and cannot be transferred to a bank account. They can only be used within our platform for transactions.
11.1 All Products provided in connection with this Website are provided on an "as is" and "as available" basis. Unless otherwise expressly agreed, Erysta makes no representations, warranties, covenants or assurances of any kind, express or implied, as to the suitability, accuracy or completeness of any information, content, services provided through this Website. Customer expressly agrees that use of this Website is at his or her own risk. To the extent permitted by law, Erysta' excludes liability for:
11.2 We cannot guarantee that a particular digital Product will always be available.
11.3 The maximum aggregate liability of Erysta shall in no circumstances exceed the amount paid by the Customer to Erysta in respect of the relevant Product(s).
12.1 The information contained in this Website is an invitation to cooperate. Nothing on this Website constitutes an offer by Erysta to supply any Product(s).
12.2 The price of the Product(s) is the price quoted on this Website at the time the Customer places an order with Erysta.
12.3 By placing an order on this Website, the Customer is making an offer to purchase the Product(s) ordered by the Customer on these Terms and Conditions. Erysta may or may not accept the Customer's offer at its sole discretion.
12.4 Payment may be made as indicated on the payment page of the Website, by PayPal or any other method that "Erysta" may provide in its sole discretion.
12.5 When placing an order with Erysta, the Customer must provide Erysta with their valid credit card number and other payment information requested by the Site. Erysta will verify the availability of the Product(s) and Customer's credit card or other payment information. Erysta will normally charge the credit card upon shipment of the Product(s).
12.6 Payment is due upon acceptance of the order.
12.7 Prices are quoted based on your geographical location excluding value added tax (VAT). If You do not have an account in the relevant currency, You must pay for your Order by debit or credit card (or any other method that Erysta allows) and your card company must exchange the amount invoiced into your country's currency at the current exchange rate.
12.8 You will not be charged for any Orders that cannot be fulfilled and, if necessary, Erysta will transfer any amount debited by Erysta to your account.
12.9 All transaction data will be encrypted to minimize the possibility of anyone being able to read it when transmitted over the Internet. Please refer to the service's privacy policy regarding the use of your data.
12.10Erysta will take all reasonable precautions to ensure the security of the Customer's order details and payment, but Erysta cannot be held liable for any losses caused by unauthorized access to information provided by the Customer.
13.1 For each order shipped, We track the day and time the Product was shipped and reviewed by the buyer. Digital products are covered under warranty unless they have been viewed by the Customer. Once codes have been viewed, We are not responsible and cannot guarantee the validity of the codes.
13.2Purchased Products will be delivered directly to your account at the Website and to the email specified for this purpose.
13.3Erysta disables the ability to buy a Product if it is not currently available, unless the Product is on pre-order or on backorder, which means it will be delivered on a specified date. Release dates are set by the publishers and are subject to change. Erysta is therefore not responsible for any changes to the pre-order date.
13.4 Erysta has not accepted Customer's offer and is not obligated to deliver the Product(s) until Erysta ships the Product(s) and sends an order confirmation email to Customer.
13.5 Erysta shall have the right to make substitutions and modifications to the specification of the Product(s) ordered by Customer, provided that such substitution or modification does not materially affect the overall performance of the Product(s) or the type of Product(s) ordered by Customer.
13.6 If the order cannot be delivered/returned, the Product(s) ordered by Customer will be returned to Erysta. Returned Products may be sold to other customers and Erysta is not obligated to reserve or re-deliver returned Products to Customer.
14.1In the vast majority of cases, we charge payment processing fees to the customer. These fees vary depending on the payment method used, the country of the user, and other factors. This practice is standard in the industry. These fees can change without prior notice. You will be informed of the applicable fees before completing your payment.
14.2Please note that if you choose to pay using your Erysta Balance, no additional fees will be applied.
15.1 Refunds will be automatically processed if:
15.2 Refunds are available if:
15.3 Refunds will NOT be issued if:
15.4 Replacement Product(s) will be sent to the Customer if Erysta is satisfied that the Product(s) returned by the Customer is defective after appropriate tests and inspections by Erysta.
15.5 Products sold on 'Erysta' are original keys and You will be the first and only owner of such a key. If the Product is invalid or defective, We must verify the error. The solution may take up to 14 days, depending on the response from the exchange platform, publisher, or developer.
15.6Some Products may be region locked and require the Customer to have the correct region of the account to use them; it is the Customer's sole responsibility to ensure that the code purchased is valid for his/her account region being used. Regional locks are indicated in the Product description. Refunds or Product replacements may not be available in the event of a region lock.
16.1 If Erysta discovers an error that affects You, Erysta will notify You as soon as possible. In such circumstances, Erysta' reserves the right to cancel or suspend the transaction until the error is corrected and will use all reasonable efforts to ensure that such an error does not recur and is corrected as soon as possible. Erysta may cancel any order or sale and not supply the relevant Product if it is reasonable to do so (including, without limitation, in the event of an error). Erysta may also change or discontinue the availability of any Products at any time in its sole discretion. We understand that in some cases errors may occur with digital products. In this regard, We ask the following:
17.1 Erysta reserves the right to use any anti-fraud means it deems necessary. In the event of fraud being detected, We reserve the right to pass any information regarding the order or the Customer who made it to the relevant authorities. The account concerned will be immediately disabled and prevented from making any further transactions.
17.2 Please note: the use of false account details voids all Terms and Conditions that the Customer has on the Website. Such cases will also result in an investigation of the account and delay the order.
18.1 Erysta reserves the right to update, revise or change these Terms and Conditions, the price of the Product(s) and any other information listed on this Website at any time. Any such changes will take effect when posted on the Website and it is the Customer’s responsibility to read the Terms and Conditions and confirm the price of the Product(s) on each occasion when he/she uses this Website and the Customer’s continued use of the Website shall signify his/her acceptance to be bound by the latest terms and conditions.
18.2 Changes will not affect any transactions conclued before entry in force of the new T&C.
18.3If You continue to use our Website after the entry into force of amended T&C, we will assume that You agree to the changes. If You do not agree to the changes, You will no longer be able to use the Website.
19.1 The Customer acknowledges and agrees that all copyrights, trademarks and all other intellectual property rights in all materials and/or content provided as part of the Customer’s use of this Website will at all times be owned by Erysta or its licensors. The Customer may only use these materials as expressly authorized by Erysta or its licensors.
19.2The prices for the Product(s) paid by Customer are for the product(s) and service(s) described herein and do not include technical data, copyrights, trademarks or other intellectual property or proprietary rights of any kind.
20.1 The service of accessing the Website may include technical means of communication, directories and even search tools that allow the Customer to access other Internet pages and portals (hereinafter referred to as "Linked Sites").
20.2 Erysta makes no representations and assumes no responsibility for the quality, content, nature or reliability of the sites and content available through links to the Website or sites with www.erysta.com. Linked sites are not under the control of Erysta and We are not responsible for the contents of any linked site or any link contained in a linked site, or any revision, changes or updates to such sites. We may offer these links to the Customer only as a convenience, and the inclusion of a link does not imply affiliation, subscription or acceptance by Erysta of the site or the information contained therein. The Customer should note that when he or she leaves the Website, Erysta's terms and policies no longer apply and, therefore, the Customer should review the terms and policies applicable to the destination Website.
20.3In any case, the existence of linked sites must imply the formal conclusion of agreements with their managers or owners and the recommendation, promotion or identification of Erysta with the statements, contents or services provided.
21.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. The parties submit to the exclusive jurisdiction of the courts of Hong Kong, which is the place of receipt/acceptance of the Customer's order/offer.
22.1 All personal data is collected and processed by us in accordance with applicable laws and our Privacy Policy.
23.1 These Terms and Conditions are available on the Website free of charge in a manner enabling its recording.
23.2 If any provision of these Terms and Conditions should be found invalid or ineffective, such provision shall be omitted, which does not affect the validity of the remaining provisions of the Terms and Conditions.
23.3 These Terms were last amended on October 10, 2024 and is now effective.